OUR OBJECTIVE

Everyone needs and deserves hydration. We're here to make it easier. Join us in the journey towards better hydration for all. With our products, staying hydrated is both easy and enjoyable.

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Frequently Asked Questions

Do you ship overseas?

At the moment, we only ship within the UK. We do not offer international shipping at this time.

How long will it take to get my orders?

Delivery times vary depending on the product, but most orders arrive within 3 to 9 business days.

What are the return rules?

We have a 14-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nuvyo.store@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Other questions?

If you have any other questions, feel free to reach out through our Support page. We're here to help!

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